Returns & Exchanges

Online Purchases – Return & Exchange Policy

Regular priced online purchases may be returned in-store or mailed back to us using the step-by-step instructions below.

Regular Priced Merchandise

  • Within 21 days of the shipping date items may be exchanged or refunded to the original method of payment.
  • After 21 days of the shipping date items may be exchanged or a merchandise credit will be issued.
  • After 30 days of the shipping date we will no longer accept returns or exchanges.

Sale Merchandise

  • Within 21 days of the shipping date items may be exchanged, or a merchandise credit will be issued.
  • Sorry, no refunds to original form of payment for discounted items.

Return & Exchange Details

  • For all returns and exchanges, items must not be washed, worn, or damaged.
  • All original tags must be attached and a valid receipt must be provided.
  • Please note that bodysuits, swimwear, earrings, socks, and all intimate bottoms are final sale.
  • Gift Certificates may not be redeemed for cash or refunded.
  • All returned items that were purchased using a gift certificate will be refunded as a merchandise credit.

 

In Store Purchases – Return and Exchange Policy

Regular Priced Merchandise

  • Within 21 days of original purchase  items may be exchanged or refunded to the original method of payment.
  • After 21 days of original purchase  items may be exchanged or a merchandise credit will be issued.
  • After 30 days of original purchase we will no longer accept returns or exchanges.

Sale Merchandise

  • Within 21 days of original purchase items may be exchanged or a merchandise credit will be issued. 
  • Sorry, no refunds to original form of payment for sale or discounted items.

Return & Exchange Details

  • All returns or exchanges: items must not be washed, worn, or damaged. 
  • All original tags must be attached and a valid receipt provided. 
  • Bodysuits, swimwear, earrings, socks, and all intimates bottoms are final sale.
  • Gift Certificates may not be redeemed for cash or refund, a merchandise credit will be issued.

 

Gift Return & Exchange Policy

  • If you received a gift you would  like to exchange please contact us for help. 
  • Please have the order number or the original purchaser's name on hand.
  • The item(s) may be exchanged or a merchandise credit will be provided within 21 days of shipping/in-store purchase date. 

Online Return Refund & Processing

  • Your refund will be credited to the original method of payment with shipping fees deducted.
  • For all returned items that were purchased using a gift certificate a merchandise credit will be issued.
  • All refunds will be processed within 7 to 10 business days upon receipt of your return package.
  • Please refer to Return and Exchange Details above.

In Store Returns for Online Purchases

  • Should you prefer to return your online purchase in store, the online returns and exchanges policies apply.

 

Taxes & Duties

  • Prices displayed on the website do not include taxes.
  • When checking out, sales tax will be calculated on the total value of merchandise and shipping charges.  
  • All charges will be displayed on your Order Summary page.
  • Purchases using gift cards will be charged applicable taxes.