Returns & Exchanges
Online Purchases – Return & Exchange Policy
Regular priced online purchases may be returned in-store or mailed back to us using the step-by-step instructions below.
Regular Priced Merchandise
- Within 21 days of the shipping date items may be exchanged or refunded to the original method of payment.
- After 21 days of the shipping date we will no longer accept returns or exchanges.
Sale Merchandise
- Within 21 days of the shipping date items may be exchanged, or a merchandise credit will be issued.
- Sorry, no refunds to original form of payment for discounted items.
Return & Exchange Details
- For all returns and exchanges, items must not be washed, worn, or damaged.
- All original tags must be attached and a valid receipt must be provided.
- Please note that bodysuits, swimwear, earrings, socks, and all intimate bottoms are final sale.
- Gift Certificates may not be redeemed for cash or refunded.
- All returned items that were purchased using a gift certificate will be refunded as a merchandise credit.
- Shipping charges for returns are at the expense of the customer.
In Store Purchases – Return and Exchange Policy
Regular Priced Merchandise
- Within 21 days of original purchase items may be exchanged or refunded to the original method of payment.
- After 21 days of original purchase items may be exchanged or a merchandise credit will be issued.
- After 30 days of original purchase we will no longer accept returns or exchanges.
Sale Merchandise
- Within 21 days of original purchase items may be exchanged or a merchandise credit will be issued.
- Sorry, no refunds to original form of payment for sale or discounted items.
Return & Exchange Details
- All returns or exchanges: items must not be washed, worn, or damaged.
- All original tags must be attached and a valid receipt provided.
- Bodysuits, swimwear, earrings, socks, and all intimates bottoms are final sale.
- Gift Certificates may not be redeemed for cash or refund, a merchandise credit will be issued.
Gift Return & Exchange Policy
- If you received a gift you would like to exchange please contact us for help.
- Please have the order number or the original purchaser's name on hand.
- The item(s) may be exchanged or a merchandise credit will be provided within 21 days of shipping/in-store purchase date.
Online Return Refund & Processing
- Your refund will be credited to the original method of payment with shipping fees deducted.
- For all returned items that were purchased using a gift certificate a merchandise credit will be issued.
- All refunds will be processed within 7 to 10 business days upon receipt of your return package.
- Please refer to Return and Exchange Details above.
In Store Returns for Online Purchases
- Should you prefer to return your online purchase in store, the online returns and exchanges policies apply.
Shipping
- Free shipping on Canadian orders of $175 CAD or more before tax. Any orders less than $175 before taxes are subject to the rates below.
- Standard shipping for BC, Alberta, NWT and Yukon (5-7 business days) $19
- Expedited shipping for BC, Alberta, NWT and Yukon (3-5 business days) $24
- Standard shipping for Saskatchewan, Manitoba and Nunavut (7-10 business days) $24
- Expedited shipping for Saskatchewan, Manitoba and Nunavut (3-5 business days $29
- Standard shipping for Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador (7-10 business days) $29
- Expedited shipping for Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador (3-5 business days) $34
- In-store pick up FREE
- American, Australian and UK orders will show international shipping costs at check out.
- If you are from another country and are wishing to place an order, please email us to enquire.
- Please email general@wallstreetclothing.com or call us at +1 (250) 746-8832 if you have any questions. Thank you!
Taxes & Duties
- Prices displayed on the website do not include taxes.
- When checking out, sales tax will be calculated on the total value of merchandise and shipping charges.
- All charges will be displayed on your Order Summary page.
- Purchases using gift cards will be charged applicable taxes.